At Tendertec, we have been working closely with our customers and end-users to understand their needs, capture their feedback and co-design features and functionality together. Over several months we’ve been on a journey with each person to gain as much insight as possible by immersing ourselves into their lives, installing sensors and setting-up wearable tech, observing their reactions and behaviours, having open conversations with them and the connected people in their ‘circle of care’.